Call us directly: 803-746-4657
3150 Hwy 21, Ste 103. Fort Mill, SC 29715
 

Hours and Policies

Holiday hrs may reflect

Hours of Operation

Days Open Close
Monday-Friday 9.00AM 8.00PM
Saturday 9:00 AM 6:00 PM
Sunday CLOSED CLOSED

Last appointment at 7.00pm for a 50 min session And at 6.30 pm for 80 min session

Appointment Policy (Please Read Carefully)

We respect your time to provide you quality care on timely manner and expect the same from you.

Our goal is to provide quality care in a timely manner. In order to do so we have had to implement an appointment/cancellation policy. The policy enables us to better utilize available appointments for our clients.

In order to be respectful of the caring needs of the Sparrsh Massage please be courteous and call us promptly if you are unable to attend an appointment. This time will be reallocated to someone who is in urgent need of treatment.

If it is necessary to cancel your scheduled appointment we require that you call at least 24 hours in advance. Appointments are in high demand, and your early cancellation will give another person the possibility to have access to timely care.

Please arrive 10 minutes before for your appointment to allow for new client information to be filled out if you are a new client. In case if you are running late, don't worry, that happens sometime, We only expect you to call us.

CONFIDENTIAL CLIENT INFORMATION

New clients will be asked to complete a Confidential Client Information and Consultation Form to safeguard your well-being and comfort and to allow our therapists and esthetician to deliver safely our services and ensure that we meet your expectations. Sparrsh Massage & Facial Spa maintains the strictest standards of confidentiality concerning your personal and medical information and will not disclose this information to any third parties or institutes for any reasons.

HOLDING AN APPOINTMENT

When you call to make an appointment with us. Please get your Credit card ready for us to save your spot. We need your credit card information to hold your appointment. But you will not be charged unless you come and use that service.

APPOINTMENT CONFIRMATION CALL

When we call you to confirm your appointment day and time with you, to give you a reminder means, we are letting you know that you have an appointment scheduled with us and you will be there on time. The call is not to remind you that you have an option you cancel or reschedule that appointment within 24 hours. So we appreciate your courtesy to keep that appointment as it, because we have 24 hours cancellation policy.

IF YOU ARE LATE

You will receive only the amount of time remaining of your scheduled appointment,in order of being fair to the next scheduled client.

IF YOU DO NOT SHOW UP OR LAST MIN CANCELLATIONS

Will be charged the 100% NO SHOW fee on original price of the scheduled service on your Credit card in file. To avoid getting charged we encourage you to call us and cancel your appointment 24 hours prior to your scheduled appointment.

Your massage session includes 5 min of undressing plus consultation in the beginning and 5 min dressing at the end of the session. You will receive your hands on session of total 50 mins for 1Hr, 80 min for one and a half and 110 min for 2 Hr session.

LOST PREVENTION

Sparrsh Spa is not responsible for any of your belongings what you bring with you at the Spa e.g- your jewelry,watches or anything else. So we strongly discourage the idea of wearing jewelry and watches when you come for the services. We appreciate your consideration.

DRUG POLICY

We encourage you not to smoke or drink before you come for any services in the Spa. This place represents health and wellness. Also your service provider can be allergic to any of these.We appreciate your consideration.

ALL GIFT CERTIFICATES AND PREPAID SERVICES AND PACKAGES ARE NON-REFUNDABLE IN ANY CASE. NO RETURNS AND REFUNDS WILL BE MADE ON SKIN CARE PRODUCTS AND ANY OTHER NATURE OF RETAIL YOU PURCHASE FROM SPARRSH SPA.

Draping Policy

During the massage, a sheet drape will be used all the time for your comfort and security (This is a law) Only the part of the body being massaged e.g your back, arm or leg will be exposed. Thank You